Counselling and crisis support (Student Wellness Service)

Researched by the VarsityStart team from official university sources. Last checked 10 October 2026. How we check

SWS hotline (weekdays 08:30–16:00): 021 650 1020
Bookings and alternative resources (SWS Practice Manager): 021 650 1017. You can also book through the online counselling booking form.
SADAG UCT Student Careline, 24/7, toll-free: 0800 24 25 26, or SMS 31393 for a call back
After-hours crisis line for psychiatric emergencies: 021 650 1271
How it works: counselling is mostly short-term and demand is high around the June and November exams. In those weeks UCT advises using the 24-hour lines for same-day support.
More 24-hour lines: Higher Health 0800 36 36 36 and the SWS ICAS line 0800 87 26 76.
Emergencies on campus: phone Campus Protection Services on 021 650 2222 and they call the university paramedics. Another UCT page lists a toll-free CPS number, 080 650 2222, so save both.