IT: wifi, email and help

Researched by the VarsityStart team from official university sources. Last checked 10 October 2026. How we check

Wifi: connect to the network named Wits (for all devices) or to eduroam, which Wits describes as limited access. For eduroam, sign in as studentnumber@students.wits.ac.za. The wifi page has setup guides for Windows, Mac and mobile.
Email: studentnumber@students.wits.ac.za. All official communication goes to this address.
Learning platform: Ulwazi.
IT Service Desk: 011 717 1717, ITStudentHelp@wits.ac.za. An undated ICT guide puts the desk on the 1st floor, South Westside, Solomon Mahlangu House. Some guides online are old, so confirm details with the desk.